Customer Success
We go beyond being a vendor - we are your dependable support system and an active partner in helping you achieve your goals. We understand that you chose us for a specific reason, and we believe that true Customer Success involves relieving your pain points and helping you reach your objectives.
We highly value the trust you have placed in us, and our goal is to be a valuable resource for you. Whether you have a simple question or a more complex problem, we are always available to assist you and make your day a little smoother. Our aspiration is to be your trusted business partner, always eager to discuss your needs and work together to find customized solutions.
Our goal is to empower you at every stage of your journey. Building solid relationships and establishing rapport is at the core of what we do. When you need us, be confident that we’ll be there for you. Your success is our utmost priority.
A large North American financial institution needed holistic real-time risk management of its software supply chain from engineering to production that provided accurate security intelligence to both its development and IT operations teams. While keeping a strong security posture was key, this enterprise could not sacrifice production capability for potential security concerns. MergeBase was able to satisfy both requirements, supporting Dev and Ops while integrating security into the whole process.
We are committed to providing exceptional support and ensuring that all your needs are met. As your trusted business partner, we are here to discuss your specific needs and collaborate on finding the best solutions. We are dedicated to making your day a little easier. Our goal is to arm you with the tools, knowledge, and support you need to feel confident and reach your goals. You can count on our unwavering support.
“From our development pipeline to deployment into production, MergeBase keeps us aware of our third-party software risk and helps us to manage it effectively. Thanks to SCA Runtime Protection for software components and methods, we now have powerful and precise options in Operations to maintain full production other than sacrificing security while waiting to patch.”
Financial Institution Customer CISO.
Our CTO, Kelly West, and Software Engineer, Delan Elliot, are here to answer any software supply chain security questions you may have and find the right solution for you.
Book a free consultation